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Back to home
Help Center
Shipping & Tracking
About Us
Getting Started
Importing Orders
Shopify
Etsy
Universal CSV
Sales Channels
Creator Studio
Troubleshooting
Profit & Sales
Products & Orders
Shipping & Tracking
Social Media
Shipping & Tracking
Holiday Shipping 2023
Which carrier does Kin Custom use for international shipments?
What if I haven't received my package?
What if my package is damaged in shipping?
What if my shoe boxes are damaged?
What countries/regions does Kin Custom ship to?
What is the delivery process?
Why is my order sent in multiple packages?
Why can't I ship to a PO Box?
How can I track my order?
How do I change the shipping address?
Where can I find tracking information for my orders?
Why is my package held at customs?
Who is responsible for custom duties & taxes?
Europe VAT Charge at Checkout