Shipping & Tracking

• What if my shoe boxes are damaged?
• What if my package is damaged in shipping?
• What countries/regions does Kin Custom ship to?
• What is the delivery process?
• Why is my order sent in multiple packages?
• Why can't I ship to a PO Box?
• What if I haven't received my package?
• Which carrier does Kin Custom use for international shipments?
• How can I track my order?
• How do I change the shipping address?
• Where can I find tracking information for my orders?
• Why is my package held at customs?
• Who is responsible for custom duties & taxes?
• Europe VAT Charge at Checkout