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Print On-Demand: Everything You Need to Know
Dive into our comprehensive FAQ to unravel the mysteries of Print on Demand. From how it works to what you can create, find quick answers here.
Getting Started
Creator Studio
- How can I edit my finished design?
- How do I change my password?
- How do I create a background color for my products?
- Intellectual Property Q&A
- Who owns the rights to my art?
- Which web browser does Creator Studio function with best?
- How can I delete designs or products?
- How do I fit the design tool to my screen?
- How do I make changes to my account?
- How can I have dark black printed on PU material?
- What is the Safe Print Area?
Importing Orders
- How to connect your Etsy store to Creator Studio
- How to import Etsy orders
- How to import orders using Universal csv file format
- How to Integrate with Squarespace
- How to Integrate with Big Cartel
- How to export your products using Universal CSV
- How do I add my products to my Big Commerce store?
- How do I import orders from my Big Commerce store to Kin Custom?
- How do I add my products to my Etsy store?
Products & Orders
- Why do some sizes and colors cost more than others?
- Why am I being charged for additional print areas?
- What's included in custom branding sets and how do I prepare my logo for it?
- How do I soften my sublimated apparel?
- How should I use my Welcome30 email discount?
- What if I don't see the product I want listed on your site?
- Do you offer embroidery services?
- How do I update my product name and price or view my SKU?
- How can I save your size charts?
- Can all my products be ordered as samples?
- What is your minimum order quantity?
- Why is my promo code not working?
- How do I order samples?
- Can I share links of my POD products?
Shipping & Tracking
- What is the delivery process?
- Why can't I ship to a PO Box?
- Where can I find tracking information for my orders?
- Which carrier does Kin Custom use for international shipments?
- What countries/regions does Kin Custom ship to?
- Why is my order sent in multiple packages?
- How do I change the shipping address?
- Why is my package held at customs?
- Who is responsible for custom duties & taxes?
- Europe VAT Charge at Checkout
- What if my package is damaged?
- What if my package is missing?
Shopify
- How do I process my Shopify Orders in the Kin Custom app?
- How do I get started with the Shopify App?
- Why won't my orders automatically import when using the Shopify app?
- How do I set up shipping in my Shopify store?
- Why is my PC login not working for my Kin Custom Shopify app?
- Why is my mobile login not working for my Kin Custom Shopify app?
- How do I link a different Kin Custom account to my Shopify App?