As your print & dropship provider, we want to make sure you are 100% satisfied.
We stand behind all of the merchandise printed for you. Printed, cut and handmade with upmost high quality and accuracy, we are your trusted resource for fulfilling your customers orders. That is why we offer a 100% print guarantee! Whether your merchandise has been damaged in transit, a design flaw was produced, we are committed to providing solutions and making it right for you.
Our in-house Customer Experience team is fully equipped to process your reprint requests quickly and efficiently so you spend less time waiting, and more time making your customers happy. By following the prompts below, our Customer Experience team can work with you to get your reprint request resolved as quickly as possible.
- Login to Creator Studio.
- Under 'Sales', click 'Return' tab to submit a request.
- Once reviewed and approved, securely pack the merchandise, making sure to include the packing slip or order confirmation.
- Mail your return package at the location provided by Kin Custom from any postal carrier of your choice.
Please review our Print Guide prior to submitting a request to review what qualifies for our Print Guarantee.