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Print On-Demand: Everything You Need to Know
Print On-Demand: Everything You Need to Know
Getting Started
Creator Studio
Importing Orders
Products & Orders
Shipping & Tracking
Shopify
Important Service Announcements & Updates
Exploring Kin Custom: Who We Are
Understanding Our Company Policies
Print On-Demand
Share Your Experience With Us! Submit Feedback
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Help Center
Print On-Demand: Everything You Need to Know
Print On-Demand: Everything You Need to Know
Getting Started
Creator Studio
Importing Orders
Products & Orders
Shipping & Tracking
Shopify
Important Service Announcements & Updates
Exploring Kin Custom: Who We Are
Understanding Our Company Policies
Print On-Demand
Share Your Experience With Us! Submit Feedback
Print On-Demand: Everything You Need to Know
Dive into our comprehensive FAQ to unravel the mysteries of Print on Demand. From how it works to what you can create, find quick answers here.
Getting Started
How do I get started?
Can I create and order without having a website?
Why can't I receive your emails?
Artwork Guidelines
Print Guide
How can I ensure my account and designs remain active?
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Creator Studio
How can I edit my finished design?
How do I change my password?
How do I create a background color for my products?
Intellectual Property Q&A
Who owns the rights to my art?
Which web browser does Creator Studio function with best?
How can I delete designs or products?
How do I fit the design tool to my screen?
How do I make changes to my account?
How can I have dark black printed on PU material?
What is the Safe Print Area?
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Importing Orders
How to connect your Etsy store to Creator Studio
How to import Etsy orders
How to import orders using Universal csv file format
How to Integrate with Squarespace
How to Integrate with Big Cartel
How to export your products using Universal CSV
How do I add my products to my Big Commerce store?
How do I import orders from my Big Commerce store to Kin Custom?
How do I add my products to my Etsy store?
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Products & Orders
Why do some sizes and colors cost more than others?
Why am I being charged for additional print areas?
What's included in custom branding sets and how do I prepare my logo for it?
How do I soften my sublimated apparel?
How should I use my Welcome30 email discount?
What if I don't see the product I want listed on your site?
Do you offer embroidery services?
How do I update my product name and price or view my SKU?
How can I save your size charts?
Can all my products be ordered as samples?
What is your minimum order quantity?
Why is my promo code not working?
How do I order samples?
Can I share links of my POD products?
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Shipping & Tracking
What is the delivery process?
Why can't I ship to a PO Box?
Where can I find tracking information for my orders?
Which carrier does Kin Custom use for international shipments?
What countries/regions does Kin Custom ship to?
Why is my order sent in multiple packages?
How do I change the shipping address?
Why is my package held at customs?
Who is responsible for custom duties & taxes?
Europe VAT Charge at Checkout
What if my package is damaged?
What if my package is missing?
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Shopify
How do I process my Shopify Orders in the Kin Custom app?
How do I get started with the Shopify App?
Why won't my orders automatically import when using the Shopify app?
How do I set up shipping in my Shopify store?
Why is my PC login not working for my Kin Custom Shopify app?
Why is my mobile login not working for my Kin Custom Shopify app?
How do I link a different Kin Custom account to my Shopify App?
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